- Returns are very easy! If you want to return your purchase simply send it back to the address on your receipt. Return authorization not required.
- The customer is responsible for return shipping costs (unless the item is being returned due to our error).
- We deduct all original shipping costs incurred by bagshop.com on any returned merchandise.
- Customer refunds will be applied to their payment method at purchase.
- Orders that are shipped with free shipping will have the actual shipping charges incurred to bagshop deducted from their refund, in the case of expedited and international shipping, shipping costs may exceed the amount charged to the customer, in these cases we deduct the true and actual amount billed to us from UPS and USPS from total refunds.
- Returns and exchanges are only accepted within 20 days of the date of original shipment.
- Merchandise must not have been worn, altered or washed. All tags must be attached.
- Returns must be received in the original package, undamaged.
- All sale items of 50% or more are final and may not be returned.
- We take a small deposit if the bra size is above 38DD or there are more than 3 items ordered.
- We will only refund up to 3 items on any orders with quantities of 3 or more of the SAME item. The remainder of the order will be treated as store credit only.
- Products costing over $1,000 must be returned within 5 days with the original tags on the merchandise.
- All handbags over $2,000 are considered a special order and are not returnable (we do guarantee to repair or replace any defects).
- Bagshop.com will not be held responsible for cross border tariffs/duties imposed on international orders.
Bagshop.com retails products from designers that create high quality goods. Please let us know if you discover any defects. Within 30 days of purchase we will be glad to work with you to get a repair, obtain a replacement or arrange an acceptable solution.
If you have any further questions or comments please contact us at info @ bagshop.com
or call us at 800-913-3911 Monday through Saturday 10 am to 5:30 pm EST.